My letter to Michael’s craft store

October 24, 2009 at 3:04 pm | Posted in tech | Leave a comment

Went shopping for a some DIY gear at the San Rafael Michael’s store this morning.   Here’s what I sent them when I returned home.

“Recently, I had an interesting – not bad- experience in your San Rafael store.  Armed with a 40% off coupon I asked two salespeople “what should I buy” with this great deal.  They didn’t have any ideas.  More interestingly, they didn’t ask “what do you do?”

Which leads me to the conversation that I had with another customer.  Continue Reading My letter to Michael’s craft store…

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